Helpful answers
Everything you need to book with confidence.
Clear information about our process, pricing, scheduling, and service standards.
Frequently asked
Good questions.
Straight answers.
Still deciding which service fits? Our team can help you choose without pressure.
Do you bring your own supplies and equipment?+
Yes. Our team arrives with professional equipment and cleaning products selected for the service and surfaces in your space.
Do I need to be home?+
No. Many clients provide secure access instructions. We confirm arrival and notify you when the service is complete.
Are you insured?+
Yes. FIRMA LTD is fully insured for professional residential and commercial cleaning services.
How long does a cleaning take?+
Timing depends on size, condition, and selected add-ons. We provide a realistic time window with your quote.
Can I reschedule?+
Yes. Contact us as early as possible and we will help find the next suitable appointment.
Do you clean on weekends?+
Weekend availability varies by service and season. Request your preferred date and our team will confirm options.
How does pricing work?+
We publish starting prices and provide a clear estimate based on property size, condition, access, and requested extras.
Which areas do you serve?+
We serve Calgary, Airdrie, Chestermere, Okotoks, Cochrane, and nearby communities.
A higher standard of clean
Ready to experience
professional cleaning?
Tell us about your space. We’ll respond with clear next steps and a tailored estimate.